People Make the Difference

This article emphasizes that successful innovation relies on the right people with trusted relationships rather than just processes or strategies. Effective innovation teams embody adaptability and ownership, thrive on internal credibility, and require emotional support. Leadership and recognition shape innovative cultures, advocating for doers rather than just planners in organizations.

Innovation Needs Structure

The article emphasizes that successful innovation within complex organizations requires discipline, structure, and appropriate funding. It advocates for creating tailored innovation processes, securing multi-year budgets, and simplifying decision-making to overcome bureaucratic challenges. Clear governance and support enable teams to effectively navigate uncertainty and achieve meaningful change efficiently.

2025 Year in Review: Innovation & Efficiency

November’s newsletter highlights the release of the 2025 PHI Innovation Report, detailing Australia’s health insurers’ responses to rising costs and digital expectations. Key insights from Deborah Jenkins on board governance and CALI’s safety net report emphasize the need for clear guidance in life cover. The Strategy x Execution Balance Map serves as a practical tool for teams.

Innovation That Starts With People, Not Technology with Adam Novak

In this episode of Innovation Insider, Adam Novak emphasizes that successful innovation begins with understanding customer needs, not just technology. He advocates for starting small, learning from failure, and making rapid decisions. He highlights the unique agility of smaller organizations and stresses the importance of human connection in innovation.

The Architecture Problem That Stalls Innovation

Innovation fails not due to ideas but because of inadequate organizational systems. Research indicates that only 30% of organizations have dedicated innovation budgets, and governance often hinders rather than facilitates progress. Practical steps like fast tracks for experiments and streamlined governance can enhance innovation effectiveness and momentum. Strong architecture enables progress.

Definition, urgency and real signals

November’s newsletter highlights the release of the 2025 PHI Innovation Report, detailing Australia’s health insurers’ responses to rising costs and digital expectations. Key insights from Deborah Jenkins on board governance and CALI’s safety net report emphasize the need for clear guidance in life cover. The Strategy x Execution Balance Map serves as a practical tool for teams.

Why Medibank Is Still Australia’s Most Innovative Health Insurer in 2025

The 2025 PHI Innovation Report recognised Medibank as Australia’s top innovative health insurer, achieving a 91% Innovation Index score. The organization emphasizes affordability, digital capabilities, and home-based care, returning $1.71 billion to members since 2020. Medibank’s comprehensive strategy has set new benchmarks for private health insurance, focusing on effective, system-wide innovation.

The Boardroom’s Role in Innovation with Deborah Jenkins

In the latest Innovation Insider episode, Deborah Jenkins emphasizes the board’s vital role in fostering innovation within organizations. She advocates for creating a safe space for experimentation while viewing regulation as a catalyst for creativity. Jenkins highlights that smaller funds can innovate rapidly due to direct member engagement and community connections, ultimately prioritizing purpose over profit.

The People Problem That Slows Innovation

Innovation is never just about ideas. It is about the people who bring those ideas to life. Yet inside many organisations, innovation slows because the wrong people are in the room. There are thinkers but no doers. Leaders set direction, but nobody has the time or capability to execute. The result is a familiar pattern.Continue reading “The People Problem That Slows Innovation”

Clarity, courage and real progress

Welcome to your October newsletter This month has been a big one. The Early Edition of the 2025 PHI Innovation Report finally landed in inboxes, giving pre-registered readers a first look at how health funds are responding to the biggest pressures across the PHI FACTORS™ framework. The response has been strong, with leaders already using it to reflectContinue reading “Clarity, courage and real progress”